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Privacy Policy

At Domaine d’O, we attach the utmost importance to discretion, trust, and the protection of your personal data. This Privacy Policy explains what information we collect, how we use it, secure it, and with whom it may be shared. Our policy complies with European privacy regulations (GDPR) and is designed solely to protect our members and guests.

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1. What information do we collect?

We only collect the data necessary to provide you with a safe, personal, and exclusive experience, such as:

  • Name, surname, and contact details (email address, phone number).

  • Membership details and your registration with Domaine d’O.

  • Reservation, payment, and preference data.

  • Any communication with us (e.g., intake form, email, WhatsApp).

We do not collect unnecessary data and never sensitive information that is irrelevant to your membership or reservation.

2. How do we collect information?

  • When you register via our website (intake form, newsletter, or hidden members’ page).

  • When you make a reservation or contact us directly.

  • When you participate in our services and events.

3. Why do we collect your data?

  • To review and manage your registration and membership.

  • To process reservations correctly and provide you with all necessary information.

  • To inform you about exclusive updates and members-only events.

  • To tailor our hospitality and services to your preferences.

4. How do we protect your data?

  • Your data is treated with strict confidentiality. We use secure servers, encrypted connections (SSL), and limited access rights. Only authorized persons within Domaine d’O have access to your data, and exclusively for legitimate purposes.

5. Do we share your data?

  • Your data will never be sold or shared with third parties.
    Only in strictly necessary cases (e.g., payment processing via an external provider or legal obligations) may limited data be exchanged.

6. Minors

  • Domaine d’O is exclusively accessible to individuals aged 21 and older. We do not collect data from minors.

7. Updates to the Privacy Policy

  • We reserve the right to modify this policy. In the event of significant changes, we will inform you through our website or by email.

8. Contact Information

  • Do you have questions or wish to request access, correction, or deletion of your data?
    Please contact our privacy team at: exclusive@domainedo.be

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